Frequently Asked Questions

Do you accept insurance?

Yes. We accept most commercial health insurance. During your initial visit, your benefits will be verified, and you will be given an estimate of any coinsurance or co-pays that are associated with the program. If you have Medicaid coverage, we recommend our sister facility, Focused Recovery of New Mexico. Call them today at 505.835.5711.

How do I get started?

You will start with an initial visit, which lasts about two hours. Call our office and schedule a time for this appointment. We’ll work to get you seen by our team in less than one business day. During your visit, we will verify your Insurance benefits and provide financial counseling for your co-insurance requirements. You will meet with a Therapist to talk about your issues, and then you’ll decide on a treatment plan that works best for you. You may be able to start Intensive Outpatient (IOP) immediately.

I’m worried about confidentiality. What information gets shared?
Your privacy is a priority at Turning Point. All of your information, including your name/address info, medical, and therapeutic notes will be kept absolutely confidential unless we receive written permission from you to share with someone else (ie, your primary physician, an employer, another therapist, etc.)
How do I know if I’m addicted?

Although there is no definitive answer to this question, there are some important things to consider:

  • Are friends and/or family members concerned about your drinking or using, telling you to stop or slow down?
  • Have you been in trouble with the law as a result of your drinking or using?
  • Have you ended up in the hospital or ER as a result of your drinking or using?
  • Have family or friends given you an ultimatum or set boundaries around your drinking or using?
  • Is it affecting your job (being late, not showing up, using on the job, etc.)
  • Are you in financial distress due to your drinking or using?
  • Have you tried to quit for any amount of time, but are unable to, or are afraid to?
  • If you do try to quit, does your body goes through withdrawals (sweats, shaking, vomiting, loss of appetite, loss of sleep, too much sleep, diarrhea, etc.)?

If you answered YES to any of these, then you might have a problem with addiction.

You can take our Self-Assessment to find out more.

What is Detox?

Detoxification, is withdrawing from alcohol or drugs in a medically managed setting. The purpose of treatment is to medically manage and reduce symptoms of withdrawal, including sleeplessness, anxiety, sweats, nausea, seizures, vomiting, pain, delirium tremens, etc.

There are two types of Detox services: Inpatient, and Outpatient.

Inpatient Detox is recommended most often when the client has medical complications, has a history or risk of seizures, is alcoholic, or lacks family support. During this process, the client will recuperate in a home-like setting, with 24/7 medical supervision. The client’s stay will range from 3 to 10 days, based on the level of severity of addiction, and other factors. Generally, clients require Inpatient Detox for in order to have a safe withdrawal from alcohol or opioids but may need detox for any number of substances or combinations thereof.

Outpatient Detox involves an initial visit at the Office by a Physician or Nurse Practitioner, to evaluate the client and initiate treatment and dispense medications. The initial visit is followed by a daily ‘check-in’ at the office, followed by recuperation at home, with a family member present. 75% of clients, on average, are appropriate candidates for this level of treatment.

How do I know if I need to Detox?
The decision of whether to undergo Detox is a serious one, and should be made with care by a Physician, or a professional with experience in Drug and Alcohol detoxification protocols. Factors that affect that decision may include: quantity and frequency of use, length of time the person has been using/drinking, medical complications (ie history of seizures) and the age of the person, among other things.
What are the levels of care?

The primary levels of care for Chemical Dependency/ Substance Abuse are Detoxification, Residential Treatment, Intensive Outpatient Program (IOP), and Individual Counseling.

Residential Treatment involves staying overnight at a facility for an average of 28 days. The advantage of residential care is that all activities during the client’s stay are centered around getting clean and/or sober. These may include Detoxification Services, Group and Individual Therapy, 12-step meetings, Medical monitoring, and other programs. Also, for some clients, the isolation from old associations, combined with the inability to obtain alcohol or drugs while in treatment is a necessary requirement. The downside is cost (an average stay at a quality facility can range from $25,000 to $50,000 per month, or more.) Also, many facilities are in another city or state, which makes contact with family and keeping one’s employment difficult. It’s important to note that Residential Treatment, for some clients, is a necessary beginning to their recovery. From that point, they may transition to the IOP and Continuing Care programs to ensure lasting sobriety.

Inpatient Detox is recommended most often when the client has medical complications, has a history or risk of seizures, or lacks family support. During this process, the client will recuperate in a home-like setting, with 24/7 medical supervision. The client’s stay will range from 3 to 10 days, based on the level of severity of addiction, and other factors.

Outpatient Detox involves an initial visit at the Office by a Physician or Nurse Practitioner, to evaluate the client and initiate treatment and dispense medications. The initial visit is followed by a daily ‘check-in’ at the office, followed by recuperation at home, with a family member present. 75% of clients, on average, are appropriate candidates for this level of treatment.

Intensive Outpatient Program (IOP) includes many of the crucial elements of Residential treatment. If Detoxification Services are required, it can be done on an Inpatient, or (most likely) Outpatient basis. The Intensive Outpatient Program consists of Group therapy three days per week (usually in the evening, allowing the client to continue to work), as well as Individual Therapy once per week. Our program lasts 10 weeks, followed by a lower level of Continuing Care afterward. One key strength of IOP is that the Client develops strong relationships in accountability with other clients. This is a powerful and lasting tool for staying sober and isn’t available in Residential or Individual Treatment. Lastly, Family is encouraged to participate in the Client’s recovery, which offers healing for loved ones, as well as the client.

Individual Counseling involves weekly meetings with a Substance Abuse-trained Therapist. Individual Therapy can be instrumental in identifying the nature of addiction and working to overcome addictive behaviors. However, it falls short in effectiveness for recovery, due to the infrequency of visits, and lack of accountability and structure.

How do I talk to my loved one about treatment if they don’t want it?
You can’t ‘make’ anyone get treatment if they don’t want it. The best thing to do in this case is to look at your own situation. Have you set boundaries to take care of yourself around their using? Are you being consistent with consequences around these boundaries? Do you have support? (family, al-anon/ nar-anon, therapist)

Addiction affects the whole family. Anyone that loves or lives with an alcoholic/addict has been affected, and often times they need to seek recovery themselves. At Turning Point, we work with family members of addicts and alcoholics to educate them on addiction, and the roles surrounding this disease. We help family members set boundaries, we guide them through the process of building and maintaining a healthy support network.

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Drug Addiction Self-Assessment

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